Frequently Asked Questions

What is Disneyland Paris? Disneyland Paris is a theme park and resort located in Marne-la-Vallée, France, approximately 32 km (20 miles) east of Paris. It includes two theme parks, Disneyland Park and Walt Disney Studios Park, as well as hotels, restaurants, and entertainment facilities.

How do I get to Disneyland Paris from Paris? You can take the Disney Shuttle Bus or RER A train from central Paris to Marne-la-Vallée/Chessy station, which is right at the entrance of Disneyland Paris. The journey takes about 35-40 minutes.

What are the opening hours of Disneyland Paris? Opening hours vary by season and day, but typically Disneyland Park opens from 9:30 AM to 10:00 PM, and Walt Disney Studios Park opens from 9:30 AM to 7:00 PM. It’s best to check the official Disneyland Paris website for the most up-to-date hours.

What are the main attractions at Disneyland Paris? Some of the main attractions include:

• Disneyland Park: Sleeping Beauty Castle, Pirates of the Caribbean, Space Mountain, It’s a Small World, and Big Thunder Mountain.
• Walt Disney Studios Park: Ratatouille: The Adventure, The Twilight Zone Tower of Terror, and Crush’s Coaster.

Can I bring food and drinks into Disneyland Paris? Bringing food and drinks into the parks is generally not allowed. There are picnic areas outside the parks where you can eat your own food. Inside the parks, there are numerous dining options ranging from quick snacks to full-service restaurants.

What are the best times to visit Disneyland Paris? The best times to visit are during the off-peak seasons (January to March and mid-September to mid-November) to avoid large crowds. Visiting mid-week is also recommended for shorter lines and less crowded parks.

Is Disneyland Paris suitable for young children? Yes, Disneyland Paris is suitable for young children with numerous attractions, shows, and character meet-and-greets designed for young guests. There are also baby care centers and facilities for families with small children.

Is there a charge for children under 3 years old? Entry is free of charge for children under the age of 3, making it a great family-friendly destination.

What languages are spoken at Disneyland Paris? Disneyland Paris is an international destination, so you will find staff members who speak multiple languages, including English, French, Spanish, German, and others. Most signs and announcements are in both English and French.

Can I meet Disney characters at Disneyland Paris? Yes, you can meet Disney characters throughout the parks at designated locations and during parades and shows. Popular meet-and-greet spots include Meet Mickey Mouse, Princess Pavilion, and various character dining experiences.

Can I exit a Disney Park and return later that day? Yes. Come and go as you please. You can go back to your hotel for a nap and a swim. Or why not venture to Disney Village ? It’s a great place to do some shopping, grab a bite to eat or catch some live entertainment. Just be sure to keep your entrance ticket on you.

Are there any special events at Disneyland Paris? Disneyland Paris hosts several special events throughout the year, including:

• Halloween Festival
• Christmas Season
• New Year’s Eve Party
• Electroland Music Festival
• Disneyland Paris Pride
• Season of the Force (Star Wars-themed event)

Is there a FastPass system at Disneyland Paris? Yes, Disneyland Paris offers a FastPass system that allows you to skip the regular lines for certain attractions. You can obtain a FastPass ticket at the attraction entrance or purchase a paid FastPass option for more flexibility.

Are there accessibility options for guests with disabilities? Disneyland Paris offers a range of services and facilities for guests with disabilities, including priority access to attractions, designated viewing areas for shows and parades, and accessible hotel rooms. It’s advisable to contact Disneyland Paris in advance to make any necessary arrangements.

Do I need to select a specific date for my Disneyland® Paris Tickets? Most Disneyland Paris Tickets are now date-specific to help Disneyland Paris better manage park capacity. We would recommend that customers purchase a dated Disneyland Paris Ticket as these tickets offer the best value and include your Disney Paris theme park reservations, guaranteeing your entry to the Disneyland Paris theme parks. Disneyland Paris dated tickets can be booked with confidence as they also offer the flexibility to cancel tickets with a full refund outside of 72 hours of your ticket start date if your holiday plans change.

Are there pushchairs available inside the Disney Parks? Yes. Pushchairs can be rented for a fee at the Stroller/Pushchair and Wheelchair Rental shop located at Town Square Terrace, near the Disneyland® Park entrance and at Studio Services at the Walt Disney Studios® Park entrance. You can find the locations on the map of Disneyland® Paris.